Shipping policy

Thank you for shopping with Clevtalle. We are committed to delivering your order as quickly and efficiently as possible. Please review our Shipping Policy below.

Order Processing

  • Orders are processed within 2–3 business days after your order is placed.
  • Orders are processed Monday through Friday, excluding weekends and public holidays.
  • Once your order has been processed and shipped, you will receive a confirmation email with tracking information (where available).

Please note that processing times are separate from shipping times.

Shipping Times

After your order has been shipped, estimated delivery is:

  • 6–10 business days

Delivery times are estimates and may vary depending on your location, carrier delays, customs processing (for international orders), weather conditions, or periods of high order volume.

Shipping Costs

We offer free shipping worldwide. 

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number (if available). Tracking information may take up to 48 hours to become active.

Delayed Deliveries

While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control. We appreciate your patience and understanding.

If your order has not arrived within 15 business days after shipment, please contact our customer support team for assistance.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order.

Clevtalle is not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping address, please contact us immediately. We will do our best to update your information before your order is shipped.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible.

To help us investigate, please include:

  • Your order number
  • A description of the issue
  • Photos of the package and product (if damaged)

We will work with the shipping carrier to resolve the issue and provide a suitable solution.

Contact Us

If you have any questions about this Shipping Policy or your order, please contact us:

Clevtalle
Email: support@clevtalle.com

We aim to respond to all inquiries within 1–2 business days.